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Frequently Asked Questions

Gate Automation

Yes, in most cases an existing manual gate can be automated. As long as the gate is structurally sound and can withstand the strains that automation places on the gate and hinges, either an underground or above ground motor can be installed to make your manual gate automated.

Of course, as long as the driveway does not slope across (so the gate is not moving up and down a hill during travel) and you have enough room for the gate to open into, then a sliding gate is a great option if you have limited space on your driveway.

When an engineer usually installs your gate automation, they should have taken you through this process. On above ground motors you will usually have a key to open a cap, and a release key to insert to release your gate. On sliding gates you will normally have one key; insert the key, turn and a lever will pop out, pull the lever out and the gate should be released.

There are many options for commanding the gates to open. Remote controls are the most popular way, as these can be used from within the car and are small enough to carry around on your keyring. Another way is having a keypad on your gate with a code. Other ways including video or audio entry, proximity reader, free entry and exit loops are also available to suit your requirements.

We install various safety devices on and around the gate, to protect both pedestrians and vehicles moving in and out of the gateway. Safety photocells and safety loops will stop the gates closing on vehicles (if you’re within the detection area) and safe edges stop and reverse the gate upon detection of an obstacle. Our engineers will explain how the system fully works on our handovers and show you where the detection areas are.

There are various methods for your tradesman to gain access or deliver post/parcels to you. A letter box installed on the gate or fencing is a great option for the postman, and this maintains the security of your property. You can have a timed trades button to allow access at acceptable times each day. Gardeners/cleaners can be given a code if you had a keypad installed on your gate. Our surveyors can discuss with you the most appropriate solutions.

If there is a power cut to your gates, then there is a manual release mechanism on all motors, which allows you to disengage the motors and move the gate manually during the power cut. Once the power is restored, the motor can be re-engaged, and the gates will work automatically again. It is essential that these manual release mechanisms are regularly serviced, to prevent them from seizing and not releasing, which could lead to being stuck in or out of your property.

At handover of any new installation, the engineers will provide you with the manual release key (which should be kept in a safe place) and will show you the process of manually releasing your gate. If you lose your manual release key, you can often get replacement – contact us if you need a replacement key.

All automated systems need servicing, just like your car, to maintain the performance, safety and reliability of the system, and to extend the life capacity. A maintenance contract is a good way to ensure that the gates are regularly serviced.

Maintenance contract customers will also receive priority service over non-contracted customers, to ensure the minimum disruption and speedy repair should your gates fail. However, we will attend the site and carry out a service at any time for a set fee – contact us on 01206 585 180 for pricing and availability.

The narrower the entrance, the harder it is to negotiate. Whatever the width, we can design a solution to fit between the narrowest of entrances; wide enough for a single car or up to a large industrial entrance for HGVs to pass side by side. Most domestic driveways or entrances are about 10-12 feet (3m – 3.5m) wide. This is fine for most types of swing gates.

As gateways get wider, the weight and leverage applied to the support and moving mechanisms increases. This can effect the types of materials used to make the gates and the types of automation fitted. Generally, wider swing gates tend to be made from metal or aluminium rather then wood. Very wide gateways (i.e. 25 feet or more) usually have sliding gates fitted that can cope easily with the increased weights.

Ideally you want the area around the threshold to be level. Sloping driveways and uneven surfaces may cause some issues during the installation but these problems can be overcome by changes in design and careful selection of gate automation and appropriate groundwork. If your drive slopes upwards into your property we can look at having the gates opening outwards, or even propose a sliding gate if room allows. We have installed many gates where we have had to deal with such problems.

Exposed sites can have considerable forces applied to the gates by wind. This can sometimes be a problem if you wish to fit large, fully panels wooden gates or aluminium gates. Selecting the correct automation will help prevent major problems, however in some cases it may be best to consider having a wrought iron gates with an open barred design, as the wind can pass through the gaps between the bars or choose a design that may not be so susceptible to wind loading instead. Alternatively, a sliding gate could be considered as they are less vulnerable to the effects of strong winds due to the way that the mechanism works.

Creatively there is no limit to the size of the gate, however, there are some circumstances where planning permission may be required. This is usually necessary if you are in a conservation area, require listing building consent or your driveway is in close proximity to a footpath or a main road. If you are unsure, it may be best to contact your local planning department. Otherwise, the size of the gate is down to the aesthetics and personal preference. Generally, most gates can reach no more than 2m from ground level. This height broadly matches most boundary walls/railing/fences and is sufficient to stop people and livestock from easily climbing over.

There are no specific requirements regarding what types of posts the gates are hung from. So long as what ever type you use is structurally sound, and matched for the weight of the gate, then you can use wooden posts, steel posts, brick piers, stone piers, etc. The key things to get right are the footings, which need to consist of sizeable lumps of concrete with the posts buried at least 750mm into the ground on to solid undisturbed substrata, with enough mass to resist being levered out by the weight of the gates. Brick piers do not necessarily need to have steel reinforcement, but it’s a good idea if the gates are particularly heavy. If you decide on wooden posts, they should be hard wood and around 200mm square.

There are three basic types of automation - underground, above ground and sliding.

Underground motors are where the motor sits inside foundation boxes that are concreted into the ground making them secure. They are ideal for those seeking discreet gate automation systems.

Above ground motors are attached to the rear side of the gate. When installing these motors, we pay attention to making sure they are located as discreetly as possible along the back of the gate.

Sliding gates require a different type of motor arrangement that utilises a rack and pinion arrangement to move the gates along a special track. Apart from having to use a sliding gate for situations that you may have a heavy, closed boarded or particularly wide gate, they are also ideal where having a gate swinging inwards is not practical. Sliding gates are often fitted in situations where enhanced security is needed and are ideal for industrial units with large entrances.

In most day to day circumstances, the gates are given an open command either by a handheld radio transmitter (key fob) or from an intercom system or other access control devices. These signals activate the control system at the gate to commence a series of pre-programmed functions. In most circumstances this will simply be to release any locks and make the motors open the gates. Once fully opened the gates remain open for a certain pre-determined period of time before automatically closing again. In the simplest circumstances, as you approach the gates you use your fob to open them, drive through and forget about the gates.

The other function of the control system is to receive inputs from a variety of other access control devices and open the gates. This means that the push buttons, keypad, intercom, and induction loops etc, can be connected into the system making it easy to programme the operation of the gates for your circumstances.

Providing they are installed correctly, with the necessary safety features, then yes, automated gates are safe. All automated gate systems must have safety over-ride features to prevent injury/damage from accidental closure on to people and vehicles. Safety photocells positioned each side of the entrance detect anything that passes through the beams and either stops the gates or makes them open again. Some gates motors have inbuilt detectors that sense the increase in load should the gates encounter an object. The control system will immediately stop the gate and reverse them away from the problem.

Other systems utilise sensitive edges, these rubberised edges have a cable running through them - once the rubber edge has compressed, the gate will stop and briefly back away from the object.

More information regarding gate safety can be found on the DHF (Door and Hardware Federation) website.

A loop detector is purely to sense the presence of vehicles. A special loop cable, in a shape of a diamond or rectangle, is dug into the tarmac, concrete or gravel driveway and connected to a detector in the electric gate systems control panel. The loops detect the presence of a vehicle which can send a command to the gate system.

The most common use of loops is to enable free exit, such as when a vehicle leave the premises and drives over the loop, the gate automatically opens and therefore avoids the needs for a transmitter or special involvement from the homeowner. Loops are also placed on the gate entrance as a safety mechanism, that avoids the gates closing on a vehicle if the presence of one is detected by the system.

Although some gate motors will automatically lock in the both open and closed positions, some motors, notably those operating large gate leaves, are designed not to lock. There are a variety of locking devices that can be incorporated into any gate system to maximise the security. There is no specific guideline, but as a general rule of thumb, any swing gate leave over 2m would possibly require some form of electric lock. A gate over 2m has a lot of leverage – you wouldn’t fit your front door with a lock on the same side of your hinges. There variety of electric locks available, one of the most popular being a maglock.

Almost every electric gate system has an intercom, either with audio or audio and video, which enables people at the gate to contact the home owner. The intercom will either be hard wired between the gate and the house or will be wireless with either a DECT telephone system or a GSM.

In general, they don’t – gates are put in place to provide perimeter security. However, there are a range of intercom systems that will dial a mobile number when the intercom button is pressed at the gate and the system can be programmed to allow the owner of the phone, once he or she knows who wants to get in, press a number on the mobile phone which will open the gate – either partially to allow pedestrian access or fully to let a vehicle in to your property. The mobile phone user could be on the other side of the world, but the technology still enables them to control their home entrance system.

Just like every car, every electro-mechanical device will fail at sometime in its lifetime. An electric gate system, which is constantly subjected to all the elements, really needs a service every 12 months. Systems which are regularly serviced will continue to operate for years.

The right gate for you is usually determined on the amount of space available and terrain of your driveway. Dual swing gates are most suited for long, narrow driveways with a flat terrain. A dual swing gate offers the flexibility of opening one leave for pedestrian access or both leaves for vehicle access. The leaves will usually open inwards to your property, as law states that your gate must not encroach on public road. If you don’t have enough space for a separate pedestrian and vehicle access gate, we propose a double swing gate with unequal leaves. In case of a gate width of 3.75m, one leave will measure 2.5m and the other 1.25m.

Sliding gates are most suitable style for space saving or shorter driveways. Sliding gates require space to the side of the gateway (width plus 420mm), often sitting parallel to an existing perimeter wall. They are also the best option for sloped terrain, provided the ground where the gate will sit is level. The gate is installed on a drive track and moves laterally left or right, the direction of which is selected in the product configurator. 

There are two measurements to consider when identifying your required gate size.

  • Width between the posts - take the measurement between your posts at 3 different levels: ground level, mid-level and the top level. If the measure differs, take the smallest reading for swing gates and the largest reading for sliding. With swing gates please don’t forget to include space for the hinges.
  • Height of your gate - this differs based on personal choice. Our bespoke gates range from 1m high to 2.2m high.

In most cases the automated systems are plugged into a standard 230v outlet. A 24v power supply can help if you don’t have a socket nearby, and it can also open a gate in case of a power failure as it can be fitted with a secondary backup battery supply.

Automated sensors can detect people and cars coming towards the gates, so they will open automatically. Keypads can be installed inside your grounds and a buzzer will be fitted inside your house.

No, you will not need planning permission for your gate, if it is no more than 1.8m in height.

When receiving a quote from us, we will also mention installing a fireman’s key switch. This will allow the emergency services to enter your property as they carry the spiralled key needed.

Domestic owners of power gates are advised to keep them in a safe condition or face the possibility of being sued for negligence should anything goes wrong. This is common law (roman law in Scotland) and means that any person who by their action or in action caused injury to persons or damage to property may be sued in a civil action for damages. Hence anyone with responsibilities for powered gates could be affected. There is no criminal responsibility for a domestic owner of a powered gate, they along with anyone else could face civil action for negligence should anything go wrong.

An automated gate is a machine and like any other, it poses potential risks to children and adults alike. It is imperative you choose a gate installer that can install your gate to meet the highest safety standards.

This will depend on which gates you buy. Electric gates can be made more secure by adding supplementary security devices, such as magnetic locks and drop bolts. If your gate is being purchased for security purposes then we can recommend additional security equipment such as surveillance cameras, rising bollards and alarms systems as part of the solution.

A 30-50m is standard with most automated gate systems, however the actual distance is controlled by your environment and atmospheric conditions. It is also advised by the HSE that the gate should be within visual sight when operating the remote control.

Yes, we would be happy to repair or maintain your gates after our initial risk assessment. If your gate complies to the latest safety requirements, then we will complete any works necessary. If not, we will need to get them up to that standard before we work on the gates.

It depends on the project; we have a currently have lead time of 4-6 weeks on all new installations.

Above ground motors are usually wielded to your gate and your posts if you have metal gates. On wooden gates they can be bolted with coach bolts.

Above ground motors come as 230v or 24v depending on the situation. Our surveyor or engineer will speak with you to determine the best solution of voltage.

No, they are not suitable for all gates. There are a number of things to take into account when looking for the correct type of motor. You need to know what to look for really, as this is dependant on the hinge pin and the geometry of the motors, as well as the size of your post. We would be happy to assist you in supplying our staff to visit and go through this to help.

Above ground surface operators (RAMS) come in many variations and show that your gates are automated, and therefore indicate to a would-be intruder that you are security conscious and may also have additional security measures installed, such as intruder alarms, etc. They can be less expensive than an underground system, as they require less ground work carried out on your driveway. The operators are designed with neat anodised aluminium covers and are suitable for a wide range of gate, up to 5m per leaf.

Underground motors are the obvious choice where you have a decorative set of gates and aesthetics are important. The operators are installed under the gate post area. Soak away drainage should be provided from the underground foundation boxes.

Underground motors are often preferred because the motors are hidden out of sight and don’t spoil the aesthetics of the gates. Underground systems are slightly more expensive then gate mounted systems (above ground motors) and the installation may take slightly longer due to the groundworks required.

Yes, the motors are sealed against water ingress. We always fit adequate drainage to underground motors.

Barriers are rotationally moulded with use of polyethylene and UV protectors, to provide one of the toughest plastic barriers on the market.

A boom barrier is to control the flow of traffic and ensure security and hence, they have become epochal for any toll management systems. Boom barriers find myriads of application and can be found across parking areas, residential complexes, hotel entrances, bus stations, etc. They can be easily combined with different types of access control systems.

All our automated systems have a manual release key, which allow the system to be disconnected and operated manually in case of emergencies.

A barrier automation system can provide a number of benefits, including:

  • Stopping unauthorised entry of people or vehicles on to your property, site or into your building, without your knowledge or permission.
  • Health and safety to prevent people accessing parts of your site where there may be hazardous materials present, dangerous equipment or other risks.
  • Protecting property and assets by minimising the risk of theft, such as vehicles driving on to the property or people to steal your assets or other crimes.
  • Vehicle control by slowing down cars, lorries etc. and controlling traffic flow.
  • School safety, by meeting your responsibilities for protection of staff and pupils.

All our installations are designed with safety as a primary consideration. Each site is risk assessed and every installation is equipped with multiple safety systems to prevent damage to vehicles or injury to pedestrians.

An automatic boom barrier can be operated through a push button, a remote control, RFID tags, RFID reader, loop detectors and by any third party access control devices.

The most used boom barrier is the electro-mechanical boom barrier. Because of it’s reliability, these barriers can work long without generating heat and can be used for very intensive work.

The VEGA boom barrier is used in both housing and commercial areas as it takes less load.

There are seven boom barriers available:

  1. Automatic Boom Barrier
  2. Pneumatic Boom barrier
  3. Electromechanical Boom Barriers
  4. VEGA Boom Barrier
  5. Parki
  6. Tornado
  7. Hurricane

Powered gates that are properly designed, manufactured, installed and safeguarded are safe. But, as recent accidents have demonstrated, substandard gates can be lethal. Powered and automated sliding gates are very popular for schools because they provide excellent security, give visitors the right impression and are very cost-effective.

A suitable and sufficient risk assessment must be undertaken by the supplier to identify the hazards so that the correct safety equipment can be fitted - such as safe edges, optical sensors and physical guarding.

  • Must be properly designed, fully taking into account the environment of use, the presence of vulnerable members of the population, and potential foreseeable misuse, as well as intended use.
  • Manufactured (including when assembled from components in situ) to the safety standards required by law, regardless of whether for use in connection with work or located on private domestic premises.
  • Supplied with all relevant documentation, particularly the User Instructions for the complete product, and, where necessary, any component parts.
  • Installed safely, and maintained for safety, by competent contractors.
  • If part of a workplace, be adequately inspected and maintained for safety.
  • If part of premises managed by a work undertaking (including landlords and managing agents of residential complexes), to meet the general duty for the safety of non-employed persons.
  • As necessary for on-going safety, regularly checked, which may require specific inspection, testing, and adjustment, so they remain safe.
  • Where found to be dangerous, immediately taken out of use until all of the safety concerns have been adequately addressed.

Alarms

It might have been the case a few years ago to opt for a wired system, but with new technology, wire-free systems have moved on. Each has its own individual advantages. The choice is yours.

Alarms can be categorised into 4 main headings: Bells Only, Speech Dialler, Monitored Alarms and Police Response. The names may differ however the principles are the same:

  • Bells Only - A bell only alarm is generally the most basic option. They consist of a main powered control panel, which is usually backed up by battery, with hardwired or wireless links to its detectors. This type of alarm will send out a local site notification (by siren) which will alert site personal or local neighbours.
  • Speech Dialler - This alarm consists of all the components of a ‘Bells Only’ alarm, but with remote notification to nominated persons via a telephone and/or text messaging device – commonly called a speech or voice dialler. GSM alarms have become more popular than mainline speech diallers in this category, due to the loss of telephone services should the phone line be terminated, for one reason or another. A GSM alarm will use any typical high street mobile phone SIM and will send a text to the nominated person of your choice.
  • Monitored Alarms - Again, the monitored alarm has all of the features that a speech dialler has, however the notification services are sent via telephone and/or radio-based Alarm Transmission Systems (ATS) to an Alarm Receiving Centre (ARC), whom are available 24/7. They will then in turn notify the nominated personal.
  • Police Response Alarm - This system is like monitored alarms, but ARC can also request police response, once they confirm whether the alarm is false and if the alert will require the police. When installed you will receive a unique reference number (URN) which will identify the premises. This will have been passed to the installer by the police, however to obtain this, the installer much be registered with a certification body. It is important to understand that this system does not always guarantee a response from police, mainly due to false alarms. Because of the amount of false alarms received, police response will only be given to premises with URN’s, once it is confirmed that policy response is needed. Should you receive three false alarms within 12 months, the police will withdraw their response. To reinstate police response, the system will have to go 3 months without a false alarm to be reinstated. Should an alarm remain unsupported, for 6 months or more, the police will revoke the URN, and the system will need to be upgraded or fixed to obtain another one.

Your intruder alarm control panel contains a rechargeable battery. This will run the alarm for at least 8 hours.

Many insurance companies will give you a small reduction in your premium if a professional alarm system is installed and serviced under contract.

Having an alarm system installed not only protects you, your loved ones and your belongings, but it also gives you complete peace of mind that you are secure in your own home. Visible alarm systems also act as deterrents to intruders therefore making it less likely that you will be burgled in the first case. You can have peace of mind that you are protected 24 hours a day, 365 days of the year.

We install pet friendly sensors and will plan this with you at the design and installation stage, if required in your property.

Wired alarm systems are the right choice if you plan the system at an early stage when building or rebuilding your house or small business. Wired alarm systems are usually used in commercial objects where the cables can be laid without great effort e.g. in supermarkets or warehouses. Wired alarm systems are often less expensive than wireless systems.

Another important argument in favour of wired systems: the exclusive transmission path guarantees absolute reliability of a system once it is installed. There are no maintenance costs for changing batteries because all components get their power from the alarm panel.

Another benefit of a wired connection is compatibility. This allows any wired detector to be integrated in virtually any wired alarm system – regardless of the manufacturer.

Wired alarm systems have tamper protection. A tamper alarm will be triggered immediately if someone attempts to manipulate the system.

Wireless alarm systems always have the latest information about the state of the detector's batteries. If there is a drop in power, this will be displayed by the alarm panel long before the battery is completely flat, so that you can replace the batteries in good time.

No, there are no health hazards from emissions when you use wireless alarm systems. Transmission power is very low and the detectors only communicate with the alarm panel if there is an event or for checking purposes. When you use your normal mobile phone for three minutes, you are exposed to much higher emissions than with a wireless alarm system in a whole year.

Wireless alarm systems are used wherever constructional modifications are difficult or impossible. Wireless alarm systems are the ideal solution above all in rented and owner-occupied flats where time-consuming cable laying is not wanted, too expensive or not possible. No dirt and noise when fitting, no expensive installation work and very flexible – these factors make wireless alarm systems a low-cost security solution which can be realised anywhere in the shortest time.

CCTV

The ability to film in low light conditions or even complete darkness is essential for many CCTV applications. Part of that ability is down to using the right electronics, which are sensitive enough to work in low light, the other tool used is infra-red or IR lighting. We have a guide to infra-red in our camera buying guide.

Infra-red light isn't visible to the human eye, but CCTV cameras switch to black and white as light levels fall and can film the IR light spectrum. This means that to the camera it’s like shining a torch. IR must bounce off something, but providing there is a hard surface to reflect the infra-red, your camera is able to see in the dark. Previously cameras had separate infra-red-light lamps bolted onto the side of their housings, which made the whole unit very large and industrial looking. In more recent times cameras have been designed with IR lighting built into them. This greatly reduces their overall size and visual impact. It also reduces cost when compared to modular cameras using separate lighting units.

Many people selling CCTV cameras describe them in terms of infra-red range. Do not confuse this with the optical range of the camera or the distance at which a camera can record detail. That is determined by the lens. Wider angle lenses will have a shorter optical range, whereas telephoto lenses have a longer range. The IR range is a largely immaterial figure, often made up and is supposed to represent the distance at which the camera's infra-red can be detected. In reality, the ability of a camera is a combination of the lens, how powerful the IR is and how sensitive the electronics are.

Something you might see mentioned is an IR cut filter. This is a mechanical filter which moves in front of the camera lens during the daytime. The filter is designed to improve colour rendition during daylight filming. Electronic adjustments can also be made to the camera to improve colour representation.

Motion detected recording is a feature on all our Digital Video Recorders (DVR). The DVR monitors camera images and decides when it thinks there is movement. To do this the DVR looks at individual image frames and compares them to the previous one. If it sees differences, then motion is assumed to have taken place. It is the DVR not the cameras which is looking for movement.

A DVR isn't as intelligent as you or I and can't differentiate between background movement, changes in light and someone coming to break into your property. To help minimise false triggers, it is possible to limit where on the screen the DVR looks for movement and limit this to a small area or a number of areas. You don't have to use the full screen. You can set the trigger area using the set-up menu on the DVR, alternatively this can be achieved remotely if the DVR is connected to your local network/the internet.

Some people only record footage when motion is detected, in an attempt to extend the time footage is stored. We are not big fans of doing this. We would rather see motion triggering being used to create bookmarks within a 24/7 recording rather than the sole means of capturing footage. Use it to identify which sections might be important but still have constant footage either side of the trigger. Systems which use motion triggering as the sole method of recording are usually trying to compensate for too little memory. We recommend allowing 250GB of hard drive space per camera on SD systems, 500GB per camera on HD systems.

IP CCTV may also be called HD digital CCTV, and the terms are often used interchangeably. IP CCTV uses high resolution cameras, networked using computerised technology. IP CCTV utilises network video recording to store images on high capacity computer-based systems which offer better flexibility, reliability and performance over Digital Video Recorders (DVRs).

IP CCTV is the latest technology and offers a feature-rich and comprehensive set of tools. These ‘tools’ include a range of image and data software processing techniques that offer superior viewing, identification and analysis.

Centralised computerised systems and servers or Network Video Recorders (NVR’s) provide outstanding performance and support COI/DPA compliance and corporate governance. Greater imaging power through higher resolution technology cameras means IP CCTV captures so much more information than previous generations of CCTV technology. This provides better quality playback and the ability to zoom in on long distance footage while maintaining image fidelity.

Key capabilities include facial recognition of individuals, predicting the likely actions of individuals and video analytics for monitoring and reporting property boundary intrusion events.

CCTV image quality is closely related to lighting conditions; consequently, lighting is a major consideration of any installation. Despite the option of IR (Infra-Red) cameras that ‘see in the dark’, they only have a limited range and their operational effectiveness is restricted. To ensure the best performance of CCTV and the capture of high quality images, lighting conditions need to be optimised.

Lighting only needs to be on only if it acts as a deterrent in itself. Energy efficient LED lighting significantly reduces the cost of permanently illuminating dark areas. External lighting needs to avoid creating a nuisance to neighbouring properties. As an alternative to permanent lighting a CCTV monitored area, lights can be controlled by movement sensors. However, such a control system needs to respond quickly to catch fast action.

As a result of its ability to identify individuals, CCTV images and operations are governed by DPA compliance. Those occupying specified roles in managing systems and data, such as data controllers, are legally responsible for ensuring privacy and preventing operational misuse. There is also a formal requirement to maintain specified documentation and this varies with the size of the organisation or business and the type of systems in place.

This would depend on the system itself, but we would be able to advise you on this. Call us on 01206 585 180 to discuss further.

Access Control

This is generally caused by low power; replace the batteries with a fresh set.

  • Mechanical push button locks operate using a single four-digit code, so the number of code permutations is counted by the thousand.
  • Mechanical locks only allow each digit to be used once, so, for example, the code 2244 could not be used.
  • Electronic digital locks provide over a million four-, five- or six-digit length codes, allowing multiple code combinations, with the ability to delete, suspend, and restore these codes via a master code.

Electronic locks may also shut down for a short period of time after three incorrect code attempts. Having more code combinations and an incorrect code function reduces the chance of anyone guessing the combination.

Regular code changes will ensure that the locks remain an effective tool for restricting access. Codes should also be changed whenever it is felt that security has been compromised. Most mechanical push-button locks have to be removed from the door before the code can be changed, which takes around 10 minutes to complete. Codes on electronic push-button locks can be changed while the lock is in situ on the door, which takes only a few seconds.

Electronic push-button locks can be connected to a building’s alarm system to automatically free the lock, so the door can be opened without the code in an emergency situation. This is often a requirement in public buildings like hospitals, for example, so that rooms can be quickly checked for occupancy in the event of an emergency. Electronic locks can also be connected to a release button to allow staff to ‘buzz’ in a visitor. This feature can be useful in a reception area of an office building that uses an intercom system on the front door.

Before purchasing a lock, it is worthwhile examining where and how it will be used and what features it should have. Entry level locks are suitable for light volumes of traffic, whereas heavy duty locks are more robust and are designed for higher volumes. Push-button locks are available in a number of different finishes, such as stainless steel or brass and have either knob or level handles. Some locks have a back-to-back facility, where the push button digits are on both sides of the door. Key override, which allows the use of one key to access multiple locks, is a useful function where facilities managers or maintenance personnel need regular access in a building that has many locks all with different combinations.

Push-button locks are often bought to replace locks with keys. Key management can be a major concern for facility or estates managers looking after large public buildings, like hospitals or universities, for example, where you have large numbers of people constantly moving around. Keys inevitably get lost or stolen, so new keys have to be issued and locks have to be changed, which takes time and money to manage on a large scale. Push-button door locks do away with the need for keys.

Our team will work around your needs. We offer evening and weekend service for those situations.

We will examine the condition of your current wiring. 90% of the time it will be reusable, saving you on additional installation costs.

A telephone access system works off your existing telephone in your house, without a technician needing access to any of the apartments in the building, and requires less maintenance.

The Wire-Free intercom system most likely isn't strong enough to make it through the walls of the building into the house. The better choice for this application is the high-powered MURS Multi-Mile base intercom. The MURS Multi-Mile intercoms have the power to punch through both the metal walls of the building plus brick walls of a house. The range will be significantly less than four miles, but for most applications they should still work.

Wireless home PC networks operate in the 2.4GHz range. Our voice only wireless intercoms operate in other frequencies so they won't interfere.

Maintenance

Yes, we provide customers with a gate servicing with an annual service. We charge customers for this service and it includes provision of a full service report. We are also able to service gates we did not install.

All automated systems need servicing, just like your car, to maintain the performance, safety and reliability of the system, and to extend the life capacity. A maintenance contract is a good way to ensure that the gates are regularly serviced.

Maintenance contract customers will also receive priority service over non-contracted customers, to ensure the minimum disruption and speedy repair should your gates fail. However, we will attend the site and carry out a service at any time for a set fee – contact us on 01206 585 180 for pricing and availability.

Just like every car, every electro-mechanical device will fail at sometime in its lifetime. An electric gate system, which is constantly subjected to all the elements, really needs a service every 12 months. Systems which are regularly serviced will continue to operate for years.

No, we only offer a complete service including the supply of equipment and installation. This allows us to guarantee the quality of the systems that you receive.

Force testing your automated gate is to ensure your gate complies with the latest HSE standards, and are within the specific force guidelines.

Once your gates have been force tested and has passed, you should receive a certificate with your results on. This is usually emailed to you, but if you require a hard copy, then please state this.

Force testing should be completed in around 30 minutes, however it may take longer if our engineers have to adjust your automated gate settings to get them to the right force to ensure they pass.

Your Security. Your Way

Our main focus is you and your needs.

Before we give any advice on our security systems, we carry out a site visit to see what will best suit your needs. Once we know your requirements, we work closely with you to provide the security system to match your requirements.

What We Do

  • Automated Gates
  • Intruder Alarms
  • Networked CCTV
  • Door Entry
  • Maintenance
  • 24/7 Call Outs

Areas We Cover

  • London
  • Essex
  • Suffolk
  • Norfolk
  • Kent
  • Cambridgeshire

We're Highly Accredited

All our engineers are DHF trained, to fully understand the safety aspects of automated gates. We're determined to keep our engineers fully trained for your complete peace of mind.

IPAF Member and Electrotechnical Certfication Scheme LogosIPAF Member, Door & Hardware Federation and Electrotechnical Certfication Scheme Logos